And when we make a commitment to our customers, we stand by our word. Even if it hurts. We treat our customers with respect. And not just because they’ve got money in their pockets. But because that’s what people are supposed to do. We show respect for their time. For how hard they work and for the pressure that often keeps them up at night. In fact, for the entire 59 years we’ve been in business, we’ve always made our customers our top priority, and let the bottom line take care of itself.
We are considered an Essential Service to support infrastructure and Open for business.
Accounts:
We encourage our customers to open a Rentals Unlimited charge. Call our Credit Department between 7:30 a.m. and 5 p.m. at 1-800-638-2926, or print the credit application. (Imprima la aplicacion de credito)
Charge Cards:
We accept Visa, MasterCard, American Express, and Discover.
DELIVERY:
Our delivery fleet is always at your service. Call us to arrange delivery or pick-up at reasonable cost. Any item delivered carries a one day minimum charge. Please call 1-800-638-2926.
FLAT TIRES:
Tires are foam filled where appropriate to avoid flats, other flat tires are the customers responsibility. Tire truck service available at a reasonable cost.
FUEL:
Equipment leaves our yard full of fuel. For tanks larger than one gallon, customer will be charged to refill upon return.
HOURS:
7:00 a.m. thru 5:30 p.m. Monday thru Friday. 7:30 a.m. thru 5:30 p.m. Saturday. Closed Sunday. We are considered an Essential Service to support infrastructure and are are Open for business.
SERVICE:
We believe our rental equipment to be the best-serviced equipment available. We maintain a fleet of service vehicles to keep down-time at a minimum.
CUSTOMER SERVICE/DELIVERY:
Call 1-800-638-2926 or (301) 972-6200
TIME PERIODS:
4 HRS = 4 consecutive hours or 5 p.m. thru 9 a.m. (Mon thru Fri.)
Day = 24 hours or Saturday 5 p.m. thru Monday 9 a.m. ( Max 8 hrs. use)
Week = 7 consecutive days, maximum 40 hours use
Month = 4 weeks, maximum 160 hours use.
Saturday = a.m. rentals must be returned Saturday by 5:30 p.m. for a one-day charge.
We charge for Sundays!
